Transfer history
Requests & Effective Moves
Open Transfers to load transfer history.
YatraMatrix is resolving route access, module visibility, and live app readiness before the shell appears.
Primary workspace
Resolve trigger, state, blocked reason, and next action from one stable shell bar.
Welcome back
Your scoped summary will appear here.
Daily Briefing
Live guidance will appear here on load as a scoped insight layer inside the main operating shell.
Smart Notifications
Role-based notifications, greetings, celebrations, and suggestions without auto-taking action.
Proactive Suggestions
Risk Alerts
Intelligence
Performance intelligence will appear here after sync as a governed insight layer inside the main shell.
Agent Performance
Pattern Learning
Predictive Engine
AI Coaching
Strategy Suggestions
Role-Aware Briefing
Role-specific AI insights will appear here after sync.
Optimization Guidance
Optimization recommendations will appear here after sync as a guided, review-first layer.
Prepared Actions
Task Bundles
Team Optimization
Manager Action Center
AI Observability
AI telemetry will appear here after sync.
Task Outcomes
Module Usage
Latency Watch
Confirmation Required
Action summary will appear here.
Marketplace Catalog
Marketing Record
Section and type
Today at a glance
Track incoming leads, prioritize high-value opportunities, and coordinate your team with a clean YatraMatrix operating layer.
Live lead count for your current view
Follow-ups currently visible to you
Confirmed sales in your current view
Alerts currently visible to you
AI Sales Operating System
Supervisor, trainer, announcer, analyst, and voice assistant layered on top of your existing CRM.
AI Supervisor
Lead Prioritizer
Performance
Voice + Daily Report
Management Briefing
Collections
Tomorrow Planning
Ops Cockpit
Real-time operations
Track agent presence, alerts, follow-ups, warnings, and assignments in real time.
Restricted module
You do not have permission to open this section. Contact an admin if you need access.
Use the allowed menu items or request access from an admin.
Strict module view
Backend-provided dashboard widgets will render here.
Backend ownership
Every card stays inside its owned module with backend-defined source metadata.
CRM command center
Know what needs action first, then launch the right CRM workspace.
Act now
Quick actions
Unified AI workspace
Use top tabs to switch AI context without opening broad execution pages. This page is a governed guidance layer, not the full execution module.
AI Context Tabs
These tabs only switch AI Workspace context inside this page. They do not open full modules.
Operations board
Recent activity
Payment desk
Collect explicit checkbox consent before creating a payment request.
Standalone ticket intelligence
Quote ke bina random fare compare karein. Har result booking se pehle provider par recheck karna mandatory hai.
Client request
Trusted comparison
Flight, train ya bus details enter karein. Special train request ke liye Train Type select karein.
Sales quote workspace
Track cost, selling, margin, and terms from one review-friendly quote workspace. Quote Desk is the guided action lane, and payment entry plus accounts validation remain the next mandatory gate before Sales Order unlock.
Average cost per quote will appear here.
Average selling per quote will appear here.
Margin trend will appear here.
Terms coverage will appear here.
AI summary
Quote intelligence is loading.
Sales quote workspace
Find, review, and move every quote to its next outcome.
| Quote / Customer | Trip | Commercial | Status / Next action | Owner | Updated | Action |
|---|---|---|---|---|---|---|
| Quote Gallery is loading... | ||||||
Quote Desk is loading.
Customer response desk
Track accepted quotes, change requests, and pending customer replies in one sales queue.
Quotes accepted by customers.
Quotes requesting updates.
Shared quotes still awaiting reply.
Responses assigned to the current sales user.
Customer responses will appear here.
Response detail
Select a response to view its timeline and next steps.
Select a quote response to assign ownership, mark review, or reopen the same live quote for payment and validation follow-up.
Sales workspace
Manage reusable, master-linked quote templates as governed operational records.
Quotation templates will appear here.
Choose a canonical Country, State/Region and Destination. Route stops stay in day cards.
Save the current builder as your draft template, or maintain approved masters without editing live quote records.
Ops inventory
Create group tour inventory from reusable templates. Quote Desk will only link active departures.
Create batch
Ops selects the reusable template and transport. Seat inventory comes from the selected vehicle capacity.
Ready for Ops batch planning.
Batch list
Departure batches will appear here.
Departure operations module will load when this workspace opens.
Protected operation
Server validation protects sold and blocked seats.
Capacity guard will compare the vehicle against sold + blocked seats.
Quotation builder
Build one live quote draft with customer context, day-wise itinerary, AI, templates, package suggestions, pricing, and payment readiness in the same flow.
Sales product workspace
Maintain reusable packages for the sales quote desk, then apply them inside Quote Desk without mixing product management into live draft editing.
Product library
Keep a lightweight package catalog ready for quotation reuse. Sales can manage the gallery here and apply saved products inside Quote Desk when needed.
Activity creation stays in Activity Master (Vendor/Ops). Quote Builder can sync destination activities from master records.
Save products here for direct reuse in Quote Desk. Activity creation is managed in Activity Master and synced by destination.
Products will appear here.
Shared visual library
Loading reusable images...
Loading gallery images...
Execution workspace
Track quote-linked execution handoff, payment readiness, and booking status from approved quotations only. Sales Order unlock depends on validated payment, travel date, and guest readiness.
Draft orders will appear here.
Confirmed orders waiting for execution kickoff.
Orders delivered in part.
Execution-linked orders in motion.
Execution workspace
Standalone Sales Order creation is blocked in this phase. Every visible order here is expected to remain quote-linked.
| SO Number | Customer / Lead | Quote Linked | Destination | Travel Date | Pax | Total | Payment Status | Execution Readiness | Owner | Actions |
|---|---|---|---|---|---|---|---|---|---|---|
| Sales Order Desk is loading... | ||||||||||
Sales Order Desk is loading.
Primary procurement flow
PO is the single procurement record here. Linked Sales Order is mandatory, and this desk is vendor execution, not standalone purchasing. Vendor comparison stays merged as a sourcing step inside this flow, then issue and acknowledgment drive guest, booking, and ticket readiness.
Editable POs waiting for submission.
Approval decisions pending in the live workflow.
Approved POs still waiting for vendor acknowledgment.
Explicitly paused procurement cases with visible reasons.
PO authoring
Build a safe draft first. Approval, acknowledgment, and receipt readiness stay explicit and visible.
Single PO queue
Purchase order records will appear here.
Commercial workflow
Track issued, partially paid, paid, and pending invoices with direct payment linkage from the backend.
Live issued invoices.
Invoices with partial receipts.
Settled invoices.
Outstanding invoice cases.
Invoice ledger
One governed invoice surface for created invoices, ticket-gated blockers, and next action visibility.
Invoice records will appear here.
Invoice Detail
Customer, linked sales order, ticket gate, payment state, and role-safe next action will appear here.
Invoice creation stays locked behind ticket completion and role-safe actions.
AI Trainer System
Sandbox training for products, calls, mock practice, tests, and Hindi CRM tutorials.
Recent score baseline
Completed training sessions
Practice and exams
Score-based checkpoints
Quick start
Auto-assigned modules will appear here.
Live call queue
Recent call-triggered coaching queue will appear here.
Coaching evidence
CRM coaching evidence cards will appear here.
Progress map
Weak areas will appear here after signals or tests.
Recent training sessions will appear here.
Qualification map
Your scoped training summary will appear here.
Qualification breakdown will appear here.
Team training summary will appear here when your role allows it.
Modules
Module catalog loading...
Workflow demos
Use these guided launch paths to understand the real workflow safely before team testing starts.
Workflow demos will appear here.
Voice + command help
Command guidance will appear here.
Session sandbox
Start a product trainer, mock call, weekly test, or Hindi CRM tutorial to begin.
Manual costing
Review generated line items and update allowed fields manually.
Costing session details will appear here.
Session base cost summary.
Session markup summary.
Session selling summary.
Generated costing rows in this session.
Session summary
Product summary
Approval foundation
Approval actions are available after calculation.
Generated line items
Only allowed fields are editable. Save one row at a time to keep changes explicit.
| Component | Description | Source | Qty | Unit Cost | Total Cost | Selling | Notes | Action |
|---|---|---|---|---|---|---|---|---|
| Loading costing line items... | ||||||||
Accounting / Finance
Embedded access to the existing accounting control center, including journals, ledger-facing reports, reconciliation, payroll finance views, and AI insight panels.
Operations
Booking readiness, operations handoff, vendor assignment, Purchase Orders, alerts, and execution control live inside one department-wise Operations workspace. Finance remains a separate department.
Guided workspace
Targeted guidance for the current HR or employee workflow will appear here.
Employee onboarding
Finish onboarding and submit it for review before the rest of the app unlocks.
Document checklist
Your activation and salary release stay on hold until required documents are approved or exception approved.
Attendance core
Track today's shift, breaks, idle deductions, and capped attendance without turning this into payroll.
Employee alerts
Attendance checks, overtime state, and shift timing notes will appear here.
Employee AI drafting
Turn a rough employee request into a ready subject and message without using a heavy AI flow.
First check-in captured for today.
Shift session closes here unless finalized sooner.
Assigned shift window and default break baseline.
Configured break is tracked separately from worked time.
Only idle time above 10 minutes is deducted from effective hours.
Session time after break and deductible idle adjustments.
Base counted time capped at shift end unless overtime is approved later.
Present, late, half day, short hours, absent, week off, or holiday.
Recent days
Leave balance
A quick snapshot of available, approved, and pending leave without opening any HR approval flow here.
Leave request
Submit the leave dates and reason. Review continues in the existing HR flow, but that approval UI stays out of this screen.
My requests
Leave review
Review submitted leave in the existing TL-to-HR flow. Team leads can act on fresh requests, and HR completes the final review after TL approval.
| Employee | Leave | Status | Reason | Review Note | Actions |
|---|---|---|---|---|---|
| Loading leave approval queue... | |||||
Overtime request
Submit overtime for review. Payable time stays approval-based and does not auto-count from shift-end extra time alone.
My requests
HR attendance operations
Manage shifts, assign shift plans, and review daily attendance summaries without stepping into payroll or incentive workflows.
Employees included in the attendance snapshot.
Employees currently marked present for the selected day.
Employees whose first check-in crossed the late grace window.
Half day and short hours attendance outcomes.
Employees with no attendance activity on a working day.
TL watchlist
A compact queue of attendance exceptions that typically need quick lead-level follow-up.
HR snapshot
A single place to review attendance pressure, overtime, documents, and policy readiness.
Summary insights will appear once HR data is loaded.
Settings / Attendance Policy
Control whether idle deduction affects future attendance calculations. Historical records keep their saved behavior.
Next phase preview
This staged shell keeps salary-hold readiness visible, but full payroll cycle logic, compensation formulas, and broader payout workflow remain deferred to a later HR phase.
Shift setup
Holiday master
AI can only suggest holidays. HR reviews, Admin approves, and only live holidays affect attendance.
Daily summaries
Overtime review
Review requested overtime minutes, capture a review note, and approve or reject without touching payroll workflows.
| Employee | Date | Requested | Reason | Review Note | Approved Minutes | Actions |
|---|---|---|---|---|---|---|
| Loading pending overtime requests... | ||||||
HR verification workspace
Configure document requirements, review AI suggestions, and complete employee verification while keeping payroll and incentive systems deferred until the HR core stabilizes.
Checklist rules
HR can add new document types, mark them mandatory, and disable old requirements without changing the frontend shell.
Verification queue
Employee verification
Choose an employee from the review queue to inspect documents and AI recommendations.
HRMS policy governance
Track which employee accepted which policy version, whether consent was completed, and keep the current phase focused on attendance, overtime, warnings, leave, and UI polish next.
Versioned policy set
Employee directory
Employee policy audit
Acceptance history and digital consent will appear here.
Action-first LMS workspace
Loading pipeline summary...
Lead import/export actions will appear here.
Dedicated task dashboard
Track what needs to happen next across today, upcoming, overdue, and recently completed follow-ups without reopening the full pipeline board.
Saved views keep current search, filters, group, and advanced refinements.
Lead pipeline list
| Lead | Travel Summary | Stage | Follow-up | Signals | Owner | Actions | |
|---|---|---|---|---|---|---|---|
| Loading leads... | |||||||
Advanced filters
These filters call the backend so grouping, SLA state, and intelligence remain server-owned.
Sales intake
AI itinerary workspace
Build the travel plan in one large workspace, then save it to the lead or pass it to Quote Desk.
Trip inputs
Use AI to generate a day-wise itinerary, then shape each section below.
Trip flow
Stay planning
Use the day-wise editor to note hotel preferences, room categories, and stay logic for later quotation mapping.
Hotel details remain attached to itinerary blocks today, so quotation and vendor mapping can plug into the same foundation later.
Add transfer and movement notes inside the itinerary now. Dedicated transport costing can attach here later without changing this lead workflow.
Activities are managed per day block. Use the generated plan to refine highlights, experiences, and optional upsell-ready entries.
Capture traveler preferences, special handling, and internal notes here so the same context can flow into quotation, sales order, and invoicing later.
Pricing stays backend-owned. This workspace exposes a clean handoff point to quotation without faking invoice or order logic before those modules are fully ready.
Employee AI drafting
Write a rough instruction and generate a lightweight template-based subject plus message in the style you want.
Generated subject
Generated message
Dedicated telecalling workspace
Loading the separate telecalling qualification workspace...
Dedicated qualification board
Telecalling stays qualification-only: operators can call, WhatsApp, route through WhatsApp API, retry, assign, archive, and send qualified leads back to Pipeline directly from each card.
Lead control center
Review quote, payment, SO, guest, and next-action visibility from the lead root without leaving the workspace.
Shared lifecycle archive
Loading archived leads...
Dedicated archive list
Lost and archived leads live here in one list with origin, owner context, close reason, and revive actions.
Customer, team, vendor, and support conversations in one focused workspace.
Unread counts, linked context, and participant presence will appear here.
Start chat
Choose the people and business record that should stay linked to this thread.
Relationship layer
Search one visible relationship workspace across leads, guests, customers, vendors, sales orders, bookings, purchase orders, and safe ledger linkage.
Contacts relationship visibility will appear here.
Search and filters
Demo and instruction
Use the same guided rollout pattern here: understand the workflow first, then test, then hand off.
Workflow demos
Contacts workflow demos will appear here.
Voice + command help
Contacts command guidance will appear here.
Testing lanes
Contacts testing lanes will appear here.
Execution
Recommended test order will appear here.
Handoff
Contacts handoff checklist will appear here.
Role matrix
Contacts role test matrix will appear here.
Today focus
Contacts operational guidance will appear here.
Demo support
Contacts demo-ready script will appear here.
Phase wrap
Phase wrap status will appear here.
Go forward
Next phase readiness will appear here.
Directory
Handoff
Current contact lane summary will appear here.
| Name | Phone | Type | Source | Linkage | Action | |
|---|---|---|---|---|---|---|
| Loading contacts... | ||||||
Relationship detail
Open a contact to review linked business records.
Contact details will appear here.
Select a contact from the directory to review linked records and relationship visibility.
Premium document layer
Use one visible workspace to review customer-safe documents, internal handoff packs, share readiness, and print/export follow-up across quote, sales, invoice, and PO flows.
Document layer visibility will appear here.
Search and filters
Demo and instruction
Follow the same rollout order: understand the visible doc types, test share and print safety, then hand off.
Workflow demos
Document workflow demos will appear here.
Voice + command help
Document command guidance will appear here.
Testing lanes
Document testing lanes will appear here.
Execution
Recommended document test order will appear here.
Handoff
Document handoff checklist will appear here.
Role matrix
Document role test matrix will appear here.
Today focus
Document operational guidance will appear here.
Demo support
Document demo-ready script will appear here.
Phase wrap
Phase wrap status will appear here.
Go forward
Next phase readiness will appear here.
Command center
Handoff
Current document summary will appear here.
Pack builder
Pack ownership
Pack ownership guidance will appear here.
Grouped preview
Current document pack preview will appear here.
Delivery notes
Delivery notes will appear here.
Send support
Send script will appear here.
Pack actions
Current document pack preview will appear here.
| Code | Title | Party | Type | Status | Readiness | Action |
|---|---|---|---|---|---|---|
| Loading documents... | ||||||
Document detail
Open a document record to review share, print, export, and linked business context.
Document details will appear here.
Select a document from the directory to review readiness and available actions.
External links
Track customer-facing quote share links and guest confirmation links in one visible workspace, with follow-up readiness and external path visibility.
External confirmation visibility will appear here.
Search and filters
Demo and instruction
Use this module to explain what has been sent outside the CRM, what is waiting, and where the follow-up owner should go next.
Workflow demos
External confirmation demos will appear here.
Voice + command help
External confirmation command guidance will appear here.
Testing
External confirmation testing lanes will appear here.
Run order
Recommended test order will appear here.
Handoff readiness
Handoff checklist will appear here.
Role matrix
Role test matrix will appear here.
Operational guidance
Operational guidance will appear here.
Demo script
Demo-ready script will appear here.
Phase wrap
Phase closure status will appear here.
Next phase
Next phase readiness will appear here.
Confirmation lanes
Handoff
Current external confirmation summary will appear here.
| Code | Party | Type | Status | Lifecycle | Action |
|---|---|---|---|---|---|
| Loading external confirmations... | |||||
External detail
Open a record to review external path, readiness, and next owner.
External confirmation details will appear here.
Select an external confirmation record to review details.
Vendor workspace
Create vendors, add vendor services, and manage day-to-day vendor operations.
Unified workspace is loading.
Vendor workspace
Review active suppliers and key contact details from one clean directory view.
Vendor onboarding
Add a supplier profile with the key contact and tax details needed for the vendor directory.
Vendor list will appear here.
Vendor detail
Choose a vendor from the directory to review basic information and services.
Vendor details will appear here.
Select a vendor from the directory to view details.
Vendor services
Create a service record for a vendor. Guide-specific details can be added from the vendor detail panel after saving.
Directory
| Name | Company | Contact Person | Phone | City | Status | Action |
|---|---|---|---|---|---|---|
| Loading vendors... | ||||||
Vendor master workspace
Expose service types, vehicle types, and vehicle models that were already implemented server-side but not mounted in frontend navigation.
Vendor master data will appear here.
Vendor service library
Manage reusable hotel, transport, activity and guide services.
Service types
Control the forms and lifecycle used by each service family. Types define input models; they do not create dummy service records.
Transport route packages
Manage saved route-wise transport rates by pickup, stops and drop.
Vehicle types
Vehicle models
Drivers
Travel types
Locations
Destination Directory
Location Directory
Sightseeing Directory
Analytics controls
Role-based report catalog
Operational and management reports use the same scoped reporting contract.
| Loading unified report... |
P&L, cash flow, aging, ledgers, party statements, statutory, payroll, audit and finance intelligence remain sourced from Accounting.
Across the selected reporting window.
Open opportunities still in motion.
Closed-won travelers in scope.
Dropped opportunities in this period.
Won revenue inside the selected range.
Open pipeline value still recoverable.
Leads missed under the response SLA.
Leads rerouted by automation.
Warnings issued for inactivity.
Delivery snapshot
| Agent | Leads Assigned | Leads Converted | Conversion Rate | Revenue Generated | Warnings |
|---|---|---|---|---|---|
| Loading report data... | |||||
Presence tracking
Pipeline mix
Performance trend
Open pipeline trend
Productivity summary
Lead to sale coverage
Products active in current reporting window.
Leads mapped through product attribution.
Converted via sales-order creation.
Sales orders divided by mapped product leads.
Sales-order margin where quote costing exists.
| Product | Leads | Sales Orders | Conv% | Sales | Cost | Margin | Margin% | Top Agents | Flags |
|---|---|---|---|---|---|---|---|---|---|
| Loading product performance... | |||||||||
Warning controls
Track inactivity warnings by agent, date, and warning type.
Warnings found in the selected date range.
Agents who received at least one warning.
Dates in the range with warning activity.
Follow-up warnings issued after the first alert.
Ownership view
| Agent | Total Warnings | Top Warning Type | Last Warning |
|---|---|---|---|
| Loading warning analytics... | |||
Type mix
Daily pattern
Recent activity
Lead routing workspace
Create and manage rule-based lead assignment for team leaders and admins.
Automation controls
Configure warnings, reassignment timers, and high-priority highlighting.
Rule directory
Rule setup
Admin workspace
Create people, govern reporting lines, and move teams without leaving the directory.
User records synced from backend ownership.
Department mapping stays centralized in one workflow.
Listen to a short user and permissions snapshot.
Phase 26
Review YatraOne enablement, scope control, super access, voice rights, and sensitive summary risk from one visible admin layer.
Launch guide
AI governance demo flow will appear here.
Prompt guide
AI governance prompt guidance will appear here.
Review focus
Governance review lanes will appear here.
Operational guide
Governance review order will appear here.
Testing
AI governance testing lanes will appear here.
Run order
AI governance test order will appear here.
Risk strip
Governance risk highlights will appear here.
Handoff
Governance handoff summary will appear here.
Handoff readiness
AI governance handoff checklist will appear here.
Role matrix
AI governance role review matrix will appear here.
Escalation
Highest-priority governance review items will appear here.
Selected user
Select or edit a user to review AI governance detail here.
Guided review
Selected user checklist will appear here.
Module drilldown
Selected user module scope drilldown will appear here.
Module risk
Selected user module risk signals will appear here.
Preset preview
Role default governance preview will appear here.
Delta view
Role default comparison will appear here.
Operational guidance
AI governance operational guidance will appear here.
Demo script
AI governance demo script will appear here.
Phase wrap
AI governance phase wrap status will appear here.
Next phase
AI governance next phase readiness will appear here.
Super Admin Control
Decide which user ID can execute AI commands, approve AI actions, open the AI command log center, acknowledge warnings, ignore receipts, escalate discipline, and trigger strict HR/CRM review receipts.
Granted AI rights
Current AI access summary will appear here.
Role reality
Effective permission summary will appear here.
AI rights
AI permission matrix will appear here.
Super admin permission center is loading.
Audit and Review
See which ID asked what, what AI decided, what action path was used, and where approval was needed.
AI command overview will appear here.
Recent activity
Recent AI command events will appear here.
Load
AI command load by user will appear here.
AI command center is loading.
Governed access
Regular Admin access requests remain inactive until a Super Admin or Owner reviews them. Super Admin changes apply directly.
No access changes are waiting for approval.
Directory
Draft, active, inactive and legacy teams.
Teams available for operational assignment.
Legacy or incomplete leadership records.
Operational users missing a mandatory Primary Team.
Team directory
Open Teams to load the governed directory.
Department directory
Organization hierarchy
HR can govern the hierarchy, but does not enter the operational reporting chain automatically.
Open Org Chart to load the current reporting hierarchy.
Transfer history
Open Transfers to load transfer history.
Governed exception
Only Admin or HR Manager can override the derived chain, with reason and effective dates.
No reporting exceptions loaded.
HR team intelligence
Headcount, attendance, leave SLA, transfers and hierarchy quality from the governed Team Master.
Team comparison
| Team | Headcount | Attendance | Leave SLA | Transfers | Alerts |
|---|---|---|---|---|---|
| Report not loaded. | |||||
Action queue
Alerts will appear after the report loads.
Daily attendance
Employee attendance will appear here.
Approval pressure
Pending leave requests will appear here.
Yatra chat
Dialer Companion
Capture what happened on the call.
Structured hints
Call Log Sync
Only recordings for existing CRM lead calls are accepted. YatraMatrix does not record SIM audio itself.
Current follow-up
Lead